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Frequently asked questions

Feeling inquisitive? Have a read through some of our FAQs or contact our supporters for help

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Yes, the system fully supports M-Pesa STK push for instant payments.
Yes, it is designed for small and growing businesses in Kenya.
Yes, inventory updates automatically after every sale.
Yes, it is optimized to handle unstable connections.
Yes, both POS and online store are unified.
No, the system is simple enough for beginners.
Yes, you can manage multiple branches from one dashboard.
Yes, you can assign and track deliveries easily.
Yes, receipt printing is supported on POS.
Yes, all data is securely stored and encrypted.
Yes, it is built as a Shopify alternative optimized for African businesses.
Yes, it integrates M-Pesa STK push natively.
Because of subscription fees, transaction costs, and paid apps.
Yes, both are unified in one system.
Yes, it is optimized for unstable connections.
Yes, product and order migration is supported.
No, it is fully no-code for business owners.
Yes, it supports global expansion.
Yes, delivery management is built-in.
Yes, because it is designed for local payment systems and SMEs.
Maina Softwares is an all-in-one business operating system that powers eCommerce, POS, restaurants, real estate, and service businesses with one unified platform.
Yes. Unlike Shopify, Maina Softwares gives you full ownership of your system, database, payments, and logic without monthly platform lock-in.
No. The system is designed for non-technical users with simple dashboards, automation tools, and guided setup flows.
No. You can choose between ownership-based deployment or managed hosting depending on your business model.
Yes. You fully own your data, customers, orders, and transactions. You are never locked into the platform.
Yes. We support migration of products, customers, orders, and SEO URLs from Shopify, WooCommerce, and custom systems.
Yes. You can manage products, inventory, payments, shipping, discounts, and customers in one system.
Yes. It supports M-Pesa STK push, PayPal, Stripe, Flutterwave, and custom payment gateways.
Yes. You can run multi-store or multi-vendor marketplaces from a single dashboard.
Yes. The POS system works both online and offline for retail shops, supermarkets, and restaurants.
Yes. It works for both online stores and physical retail stores with barcode scanning and inventory sync.
Yes. The POS system supports offline mode and syncs automatically when internet is restored.
Yes. It includes digital menus, QR ordering, kitchen display systems, and delivery management.
Yes. You can manage riders, zones, delivery tracking, and commissions.
Yes. You can manage property listings, agents, leads, and inquiries in real time.
Yes. Each listing is SEO optimized with structured data and search-friendly URLs.
Yes. It is built to handle enterprise-level traffic, inventory, and multi-country operations.
Yes. It supports multi-currency, multi-language, and regional tax configurations.
Yes. You can integrate with mobile apps, ERP systems, CRMs, and external platforms via REST APIs.
Yes. The system uses modern encryption, role-based access control, and secure cloud infrastructure.
You can host it on your own servers, cloud providers, or use managed hosting.
Yes. It includes built-in SEO tools, schema markup, and optimized URLs for better Google rankings.
Yes. You can run affiliate systems, coupon campaigns, email marketing, and ad tracking.
Shopify locks you into subscriptions and apps. Maina Softwares gives you full ownership and flexibility.
WooCommerce depends heavily on plugins. Maina Softwares is a fully integrated system from the ground up.
Yes. You can turn your store into a SaaS platform and onboard other businesses.
Yes. You can fully rebrand the platform and resell it under your own company.
Yes. We provide continuous updates, security patches, and feature improvements.
Yes. We provide onboarding guides, documentation, and setup assistance.
You can contact us for setup, demo, or deployment depending on your business needs.
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Yes, you can integrate local payment gateways and transfers.
Yes, it is stable and built for high transaction volume.
Yes, it is fully optimized for retail POS systems.
Yes, the system retries and verifies transactions.
Yes, especially for inventory-heavy businesses.
Yes, each staff activity is recorded.
Yes, multiple payment methods are supported.
Yes, role-based access control reduces fraud risk.
Yes, it is optimized for high traffic.
Yes, chain stores are fully supported.
Yes, it is designed as a low-cost Shopify alternative.
Yes, local payment integrations are supported.
Because most features require paid third-party apps.
Yes, unified system for online and offline sales.
Yes, especially inventory-heavy businesses.
Yes, retry logic and verification flows exist.
Yes, with role-based access control.
Yes, integration with WhatsApp commerce is possible.
Yes, real-time dashboards are included.
Yes, no monthly platform lock-in fees.
If several languages coalesce, the grammar of the resulting language is more simple and regular than that of the individual languages. The new common language will be more simple and regular than the existing European languages.
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  • An enim nullam tempor sapien gravida donec congue leo metus. Vitae arcu mollis blandit integer at velna
Yes, it is scalable for enterprise-level operations.
Yes, it can be configured for VAT-based systems.
Yes, it supports high-end retail operations.
Yes, multilingual support is included.
Yes, warehouse management is supported.
Yes, it runs on secure cloud infrastructure.
Yes, it is optimized for scalability.
Yes, API integration is supported.
Yes, enterprise-grade encryption is used.
Yes, full role and permission control is included.
Yes, it supports enterprise-grade scalability.
Yes, tax configuration is built-in.
Yes, supports high-end retail workflows.
Yes, full multilingual support included.
Yes, cloud architecture supports scaling.
Yes, it allows deeper customization.
Yes, via API integrations.
Yes, advanced inventory control is included.
Yes, full branding control is available.
Yes, enterprise encryption standards are used.
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It offers more control and no heavy monthly fees.
Yes, migration tools are available.
Yes, subscription-based models are supported.
Yes, full REST API support is available.
Yes, it is built for SaaS-level growth.
Yes, built-in affiliate tracking is available.
Yes, real-time analytics dashboards are included.
Yes, clean API and modular architecture.
Yes, branding can be customized.
Yes, multiple currencies are supported.
Yes, it is built specifically as a Shopify competitor.
Because of rising costs, apps, and platform lock-in.
Yes, especially with app stack costs.
Yes, migration tools are supported.
Yes, recurring billing is supported.
It offers easier setup and unified system.
Yes, it supports SaaS commerce models.
Yes, built-in affiliate tracking is included.
Yes, real-time dashboards are included.
Yes, it is designed for growth-stage companies.
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